Merchant Education & Learning Center

What Is a Convenience Fee?

In a world where almost all money is in digital bank accounts, paying with a card is a matter of course, and yet a large number of stores and restaurants charge an extra fee to any guest who pays in the most practical manner. This is called a convenience fee and is charged because the businesses think it will save them money. What most don’t realize is that the pittance they are collecting from each card paying customers isn’t worth the annoyance most customers feel for being discouraged from using their primary payment method. Everything is bought with cards now. Even vending machines have card readers so why are businesses still pretending that paying with cash or check are the ‘normal’ ways? The Cost of Processing The reason that many venues charge a convenience fee is because the bank and processor service both take a small percentage from each credit…

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