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Chargeback Assistance

Have dedicated chargeback experts fighting for your business every step of the way.

An entire team on your side.

Dealing with chargebacks, especially multiple can be time consuming, expensive, and frustrating. Our chargeback department helps you gather supporting documents and make decisions on whether or not to dispute, saving you time and money.

Minimize & Mitigate Chargeback Damage

A majority of chargebacks can be prevented when approached properly, and merchants who fight chargebacks proactively save considerable amounts of cash year over year. And the more your business grows, the more chargebacks will become an issue.

Utilize our team of chargeback experts to make sure you’re getting every penny you’re deserved and not losing money through the cracks.

Easy EMV Integration

Become EMV-certified without having to switch your POS.

Upgrading to EMV if you aren’t already is the most comprehensive way to reduce chargeback fraud and increase your chances of winning your cases. You are much more likely to lose and be fined if you’re not EMV-compliant. Upgrading to EMV used to be expensive and required switching your POS, but not anymore. We’re proud to provide custom integrations for virtually all existing POS systems.

Learn more about our EMV integrations

More time for your business

At the end of the day, you have a business to run. Why deal with chargeback documentation and disputes or spend money hiring someone else to do it when you can get that service for free? Plus, our chargeback experts are the best in the business, and you need the best if you want to grow with efficiency.

Pay-at-the-Table for Restaurants

Running a restaurant with table service? Upgrade your business with Pay-at-the-Table and save money on chargeback disputes at the same time. It’s much easier to prove the validity of your transaction with at-the-table terminals, and by combining Pay-at-the-Table with our smart terminals, you can do just that.

Become a Tidal Merchant & start fighting chargebacks today.

Let’s work together to grow your business.

Refer a friend & save!